Terms & Conditions

Effective Date: [Insert Date]

1. Acceptance of Terms

By accessing or using CraveCart, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our platform.

2. Our Services

CraveCart provides an online platform that connects customers with restaurants for food ordering and delivery services in Ghana.

3. User Accounts

You may be required to create an account. You are responsible for:

4. Orders & Payments

All orders are subject to restaurant availability and confirmation. Prices may include delivery and service charges.

Payment must be completed before order processing.

5. Delivery Policy

Delivery times are estimates and may vary due to traffic, weather, or restaurant preparation times.

If a restaurant is outside your standard delivery range, higher delivery fees may apply.

6. Cancellations & Refunds

Orders may be cancelled before preparation begins. Refund eligibility depends on restaurant and payment policies.

7. User Conduct

You agree not to:

8. Limitation of Liability

CraveCart acts as an intermediary between customers and restaurants. We are not responsible for food quality, preparation, or delays caused by partner restaurants.

9. Privacy

Your use of CraveCart is also governed by our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of the Republic of Ghana. Any disputes shall be resolved in Ghanaian courts.

11. Changes to Terms

We may update these Terms at any time. Continued use of the platform constitutes acceptance of updated terms.

12. Contact Us

For questions regarding these Terms:

CraveCart Ghana
Email: support@cravecart.com.gh
Phone: +233 208310126 | +233 240850215
Accra, Ghana